1. Introduction
At [Company Name], we value your privacy and are committed to protecting your personal data in accordance with the Data Privacy Act of 2012 (RA 10173) of the Philippines. This policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
2. Information We Collect
We may collect and process the following personal information:
Identity Data: Full name, date of birth, and gender.
Contact Data: Delivery address, email address, and phone numbers.
Transaction Data: Details about payments and products you have purchased from us.
Technical Data: IP address, browser type, and location data when you access our platform.
3. How We Use Your Information
Your data is used for the following purposes:
To process and deliver your orders.
To provide customer support and respond to inquiries.
To send promotional offers and updates (only with your explicit consent).
To improve our website performance and user experience.
To comply with legal obligations and prevent fraud.
4. Disclosure of Personal Data
We do not sell your personal data to third parties. We may share your information with authorized service providers only to the extent necessary for our operations, such as:
Logistics Partners: (e.g., J&T Express, LBC) for delivery purposes.
Payment Gateways: (e.g., GCash, Maya, Dragonpay) for secure transactions.
Government Authorities: When required by Philippine law or legal processes.
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, please note that no method of transmission over the internet is 100% secure.
6. Your Rights
Under the Data Privacy Act, you have the following rights:
Right to be Informed: Knowing how your data is being processed.
Right to Access: Requesting a copy of the personal data we hold about you.
Right to Correction: Requesting the rectification of inaccurate data.
Right to Erasure: Requesting the deletion of your data from our system.
7. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, though this may limit some functionalities of our site.
8. Contact Us
If you have any questions regarding this Privacy Policy or wish to exercise your rights, please contact our Data Protection Officer (DPO) at:
Email: [Your Email Address]
Phone: [Your Contact Number]
Would you like me to complete the set with the "Payment Policy" (Chính sách thanh toán)?